Transform Your Body in 90 Days

1. Acceptance of Terms

By accessing and using FitnessEmporium.run, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information

We strive to provide accurate product descriptions and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Orders and Payment

All orders are subject to acceptance and availability. Payment must be received in full before shipment. We accept major credit cards and PayPal.

4. Shipping and Delivery

Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

5. Returns and Refunds

We offer a 30-day money-back guarantee on all products. Items must be returned in original condition. Customer is responsible for return shipping costs unless the item is defective.

6. Warranty

All fitness equipment comes with a manufacturer's warranty. Warranty terms vary by product and are detailed in the product documentation.

7. Limitation of Liability

FitnessEmporium.run shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.

10. Contact Information

For questions about these terms, please contact us at [email protected]

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, shipping address, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases
• Provide customer support
• Send you marketing communications (with your consent)
• Improve our products and services

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:

• Service providers who assist us in operating our business
• Payment processors to handle transactions
• Shipping companies to deliver your orders

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected]

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance.

Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

Third-Party Cookies

We may use third-party services that set cookies on our behalf, including:

• Google Analytics for website analytics
• Social media platforms for sharing buttons
• Payment processors for secure transactions

Managing Cookies

You can control and manage cookies through your browser settings. You can:

• Delete existing cookies
• Block cookies from being set
• Allow cookies from specific sites only

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about our use of cookies, please contact us at [email protected]

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

Return Conditions

To be eligible for a return, items must:

• Be in original condition with all original packaging
• Include all accessories and documentation
• Not show signs of excessive wear or damage
• Be returned within 30 days of delivery

How to Return an Item

1. Contact our customer service team at [email protected]
2. Provide your order number and reason for return
3. Receive a Return Merchandise Authorization (RMA) number
4. Package the item securely with the RMA number
5. Ship the item back to our returns center

Return Shipping

Customers are responsible for return shipping costs unless:

• The item is defective or damaged
• We sent the wrong item
• The item doesn't match the description

Refund Processing

Once we receive and inspect your return:

• Approved refunds are processed within 3-5 business days
• Refunds are issued to the original payment method
• You'll receive an email confirmation when the refund is processed

Exchanges

We don't offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately with photos of the damage
• We'll provide a prepaid return label
• We'll send a replacement or full refund

Warranty Claims

For items covered under manufacturer warranty, we'll help you process warranty claims directly with the manufacturer for faster service.

Non-Returnable Items

The following items cannot be returned for hygiene reasons:

• Yoga mats that have been used
• Resistance bands that have been stretched
• Items damaged by misuse

Contact Information

For return questions or to initiate a return:

Email: [email protected]
Phone: 1-800-FITNESS
Hours: Monday-Friday, 9 AM - 6 PM EST